Radio Shack Answering Machine TAD 277 User Guide

43-777.fm Page 1 Friday, August 13, 1999 3:44 PM  
Cat. No. 43-777  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-277  
Single-Microcassette Answering System  
with Digital Announcement  
 
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If you are using more than one device  
on the line, add up all the RENs. If the  
total is more than five, your phones  
might not ring and your TAD-277  
might not answer. In rural areas, a to-  
tal REN of three might impair ringer  
operation. If ringer operation is im-  
paired, remove a device from the tele-  
phone line.  
WARNING: To reduce the risk of  
fire or shock hazard, do not ex-  
pose this product to rain or mois-  
ture.  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
FCC STATEMENT  
Your TAD-277 complies with Part 68  
of FCC Rules. You must, upon re-  
quest, provide the FCC registration  
number and the REN to your phone  
company. Both numbers are on the  
bottom of your TAD-277.  
This symbol is intended to alert you  
to the presence of uninsulated dan-  
gerous voltage within the product’s  
enclosure that might be of sufficient  
magnitude to constitute a risk of  
electric shock. Do not open the  
product’s case.  
Note: You must not connect your  
TAD-277 to:  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are in-  
cluded in the literature accompany-  
ing this product.  
!
• Coin-operated systems  
• Party-line systems  
• Most electronic key phone sys-  
tems  
READ THIS FIRST  
We have designed your TAD-277 to  
conform to federal regulations, and  
you can connect it to most telephone  
lines. However, each device you con-  
nect to the phone line draws power  
from the phone line. We refer to this  
power draw as the device’s Ringer  
Equivalence Number, or REN. The  
REN is on the bottom of your TAD-  
277.  
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CONTENTS  
Preparation ........................................................................................................... 5  
Selecting A Location ........................................................................................ 5  
Loading the Cassette ....................................................................................... 5  
Connecting Power ........................................................................................... 6  
Recording the Outgoing Message ................................................................... 6  
Checking the Outgoing Message ............................................................. 7  
Connecting to the Telephone Line ................................................................... 8  
Setting the Maximum Message Length ........................................................... 8  
Setting the Number of Rings ........................................................................... 8  
Answering System Operation ............................................................................. 9  
Setting the TAD-277 to Answer Calls .............................................................. 9  
Setting the System’s Volume ........................................................................... 9  
Screening Calls ............................................................................................... 9  
Playing Messages ......................................................................................... 10  
Remote Control Operation ................................................................................ 11  
Remote Answer-On ....................................................................................... 11  
Remote Playback .......................................................................................... 11  
Troubleshooting ................................................................................................. 13  
Care and Maintenance ....................................................................................... 16  
Cleaning the Tape-Handling Parts ................................................................. 17  
The FCC Wants You to Know ........................................................................ 17  
Lightning ........................................................................................................ 17  
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PREPARATION  
2. Lift open the cassette compart-  
ment door.  
SELECTING A  
LOCATION  
The TAD-277 is designed to rest on  
a flat surface such as a desktop or  
countertop. Select a location that is:  
• Near an AC outlet  
• Near a modular telephone line  
jack  
If the phone line jack is not a modular  
jack, you must update the wiring. You  
can convert the wiring yourself, using  
jacks and adapters available at your  
local RadioShack store. Or, you can  
let the phone company update the wir-  
ing for you. The USOC number of the  
jack to be installed is RJ11C.  
3. Put the cassette in the compart-  
ment with its full reel toward the  
back of the system and its open  
edge to the right.  
LOADING THE  
CASSETTE  
Your TAD-277 comes with an MC-60  
cassette tape (30 minutes of recording  
time per side). You can buy additional  
and different length cassettes at your  
local RadioShack store.  
4. Close the compartment door.  
Notes:  
• You can turn the tape over and  
record on the other side. This lets  
you save any messages recorded  
on the first side while using the  
tape to record more messages.  
1. Turn the supplied cassette’s hub  
with the tip of a pencil to take up  
any tape slack.  
• Replace the tape at least once a  
year, or more often if it is used fre-  
quently.  
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message, the TAD-277 sounds a con-  
tinuous high tone until you record a  
message (see “Recording the Outgo-  
ing Message”).  
CONNECTING POWER  
Use the supplied AC adapter to power  
your TAD-277.  
Note: If the cassette tape is broken or  
is not inserted properly, the TAD-277  
sounds a continuous low tone when it  
is connected to power. To stop the  
tone, unplug the adapter from the AC  
outlet. Reinsert or replace the tape,  
then plug the adapter back into the AC  
outlet.  
Cautions:  
• The supplied Class 2 AC adapter  
supplies 9 volts of power, delivers  
at least 500 milliamps, and has a  
plug that properly fits the TAD-  
9V AC 500mA  
277’s  
jack. Using an  
adapter that does not meet these  
specifications could damage the  
TAD-277.  
• Always plug the adapter into the  
TAD-277 before you plug it into an  
AC outlet, and unplug the adapter  
from the outlet before you unplug  
it from the TAD-277.  
RECORDING THE  
OUTGOING MESSAGE  
Before you can use the TAD-277, you  
must record the outgoing message.  
The maximum length for your outgo-  
ing message is 30 seconds.  
Hint: To help protect your home or of-  
fice, do not tell callers you are away.  
Instead, say you cannot come to the  
phone at this time.  
1. Plug the supplied AC adapter’s  
9V  
barrel plug into the TAD-277’s  
AC 500mA  
Follow these steps to record an outgo-  
ing message.  
jack.  
2. Plug the adapter’s other end into a  
standard AC outlet.  
VOL-  
1. If the TAD-277 is off, rotate  
UME  
to the right until it clicks to  
VOLUME  
3. Rotate  
to the right until it  
turn it on. The message indicator  
turns on.  
clicks to turn on the TAD-277.  
The message indicator turns on while  
the TAD-277 checks for an outgoing  
message.  
If an outgoing message is already re-  
corded, the TAD-277 automatically  
plays it back. If there is no outgoing  
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2. Lift open the cassette compart-  
ment door.  
5. When you finish recording your  
message, press OGM REC/PLAY  
again. The TAD-277 beeps, re-  
winds the tape, and plays back  
the message as it is recording it  
from the digital chip to the tape.  
(The message is backed up on  
tape so after a power failure it can  
be automatically restored to the  
chip).  
3. Hold down OGM REC/PLAY until  
the message indicator turns off,  
then release the button. The TAD-  
277 beeps once.  
After the message plays back, the  
TAD-277 sets itself to answer  
calls, beeping twice to indicate it is  
set.  
4. When the message indicator turns  
on again after a few moments,  
speak clearly in a normal volume  
from about 12 inches away from  
the microphone.  
6. Adjust VOLUME to a comfortable  
listening level.  
Checking the Outgoing  
Message  
Press OGM REC/PLAY at any time to  
hear the outgoing message. Set VOL-  
UME to the desired level.  
Microphone  
The TAD-277 records only  
Note:  
the first 30 seconds of your outgo-  
ing message.  
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CONNECTING TO THE  
TELEPHONE LINE  
SETTING THE NUMBER  
OF RINGS  
To complete the connections, insert  
the modular plug into a modular  
phone jack.  
You can select the number of rings the  
TAD-277 waits before it answers calls.  
RING SELECT  
2 4 7 TS  
to , , , or .  
Set  
To connect a telephone to your TAD-  
277, insert the telephone’s modular  
The system can answer calls in 2, 4,  
TS  
PHONE JACK  
plug into  
the TAD-277.  
on the back of  
or 7 rings. If you set the switch to  
(Toll Saver), the TAD-277 answers in  
four rings if there are no new or saved  
messages, or in two rings if you have  
messages. This can save you long-  
distance charges because, if there are  
no new messages, you can hang up  
before the TAD-277 answers.  
SETTING THE MAXIMUM  
MESSAGE LENGTH  
Your TAD-277 can record messages  
REC TIME  
of up to 1 or 5 minutes. Set  
1MIN  
5MIN  
for the desired maxi-  
to  
or  
mum recording time.  
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ANSWERING SYSTEM OPERATION  
sage, then waits 7 seconds for you to  
SETTING THE TAD-277  
TO ANSWER CALLS  
enter the remote operation security  
code. If you do not enter the correct  
code, the TAD-277 beeps twice and  
hangs up. See “Remote Control Oper-  
ation” on Page 11.  
Rotate VOLUME to the right until it  
clicks to turn on the TAD-277. When  
the message indicator stays on and  
the TAD-277 does not sound any  
tones, it is ready to answer calls.  
To have the TAD-277 not answer  
calls, turn it off by rotating VOLUME to  
the left until it clicks. The message in-  
dicator turns off.  
SETTING THE SYSTEM’S  
VOLUME  
The TAD-277 hangs up and resets to  
answer the next call when:  
To adjust the volume, set VOLUME to  
a comfortable listening level. (This  
does not affect the volume of the mes-  
sage the caller hears.)  
• The caller hangs up.  
• The maximum message length of  
about 1 minute or 5 minutes is  
reached (see “Setting the Maxi-  
mum Message Length” on  
Page 8).  
• There are more than 7 seconds of  
silence.  
The TAD-277’s supplied tape can  
record up to about 29 minutes of in-  
coming messages per side. You can  
buy additional and different length cas-  
settes at your local RadioShack store.  
SCREENING CALLS  
To screen calls, let the TAD-277 an-  
swer them. Listen to the caller’s mes-  
sage through the TAD-277’s speaker.  
If you decide to answer the call, pick  
up any phone on the same phone line  
as the TAD-277. The TAD-277 stops  
recording and resets to answer the  
next call.  
If the tape reaches the end while a  
caller is leaving a message, the TAD-  
277 beeps twice and hangs up.  
If the incoming message tape is full,  
the TAD-277 answers a call after ten  
rings, plays back the outgoing mes-  
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Note: If you pick up the phone just as  
the TAD-277 answers, the TAD-277  
might not stop recording the message.  
If this happens, briefly hang up the  
phone then pick it up again.  
If you do not restart playback  
within 60 seconds, the tape fast-  
forwards to the end of the last  
incoming message, as though  
playback was never started. This  
helps prevent accidental erasure  
of incoming messages.  
PLAYING MESSAGES  
• If a call comes in while playback is  
paused, the tape immediately  
fast-forwards to the end of the last  
message and answers the call.  
When you have messages, the mes-  
sage indicator blinks. If you have four  
messages or less, the light blinks once  
for each message stored. (For exam-  
ple, if you have two messages, the light  
blinks twice followed by a 2-second  
pause, then blinks twice more, and so  
on.) If you have more than four mes-  
sages, the light blinks continuously.  
After you play back all the messages,  
the TAD-277 beeps twice, rewinds to  
the beginning, and resets to answer  
calls. New messages will be recorded  
over the messages you have heard.  
SAVE  
To save the messages, press  
Note: The light also blinks continuous-  
ly if the TAD-277 receives one or more  
incoming messages after power is in-  
terrupted (see “Troubleshooting” on  
Page 13).  
before a new call is recorded. The  
tape fast-forwards to the end of all the  
messages and resets to answer calls.  
PLAY  
To play the messages, press  
.
The TAD-277 beeps once, rewinds  
the tape, then plays the messages.  
To replay the messages, simply press  
PLAY  
again.  
Notes:  
PLAY  
PLAY  
To pause playback, press  
To restart playback, press  
again.  
.
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REMOTE CONTROL OPERATION  
While you are away from your home  
or office, you can use a touch-tone  
phone or a pulse phone with a pocket  
tone dialer to:  
Then you can play any messages  
you received while you were gone  
(see “Playing Messages” on  
Page 10).  
• Set the TAD-277 to answer calls  
• Play your messages  
REMOTE PLAYBACK  
• Record a message  
You must know your 3-digit remote  
operation security code to play back  
or record messages from a remote  
phone. The code for your particular  
answering system is printed on the  
bottom of your TAD-277.  
• Set the TAD-277 to record over  
old messages  
REMOTE ANSWER-ON  
To play back your messages from a re-  
mote phone, dial your phone number.  
After the TAD-277 plays the outgoing  
message and beeps, enter the remote  
operation security code within 7 sec-  
onds. (Be sure each button press is at  
You can use a remote phone to set  
the TAD-277 to answer calls if:  
• The TAD-277 has power.  
• The cassette is loaded.  
• The TAD-277 is off.  
1
least /2 second long). The TAD-277  
sounds a tone while the tape rewinds.  
If no tone sounds, re-enter the code.  
To remotely set the TAD-277 to an-  
swer calls, dial your phone number  
then let your phone ring at least 12  
times until the TAD-277 answers.  
Then hang up the phone.  
Notes:  
• If you do not enter the code within  
7 seconds, the TAD-277 hangs  
up.  
Notes:  
• If the TAD-277 is set to TS, it  
answers on the second ring if  
there are messages. If there are  
no messages, the TAD-277  
answers on the fourth ring.  
• Your phone rings 10 times plus  
the number of rings you have set  
using RING SELECT (see “Setting  
the Number of Rings” on Page 8)  
before the TAD-277 answers. For  
example, if RING SELECT is set to  
7, the TAD-277 answers after 17  
rings.  
The TAD-277 plays back the incoming  
messages. At the end of all the mes-  
sages, the TAD-277 sounds four short  
beeps and automatically saves your  
messages.  
• When you return, be sure to rotate  
VOLUME to turn the TAD-277 on.  
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To replay the messages, wait until you  
hear a single beep (about 8 seconds  
after the four short beeps), then enter  
your remote operation security code  
again. The TAD-277 replays the mes-  
sages.  
To record a message, wait until you  
hear a single beep (about 8 seconds  
after the four short beeps), then  
record the message and hang up.  
To reset the TAD-277 so new mes-  
sages record over the old ones, enter  
your remote operation security code  
within 8 seconds after you hear the  
four short beeps at the end of all the  
messages. Then, after the TAD-277  
beeps, hang up the phone.  
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TROUBLESHOOTING  
We do not expect you to have any problems with your TAD-277, but if you do, be  
sure you installed the tape correctly and turned on the system. If you still have a  
problem, this chart might help. If not, take the TAD-277 to your local RadioShack  
store for assistance.  
Problem  
Cause  
Solution  
The TAD-277 does  
not answer and  
record callers’ mes-  
sages.  
The system is turned off. Turn on the TAD-277 by  
rotating VOLUME to the right  
so the message indicator  
turns on.  
The outgoing message  
is not recorded.  
Record an outgoing mes-  
sage.  
Bad phone line connec-  
tion.  
Check and reconnect the  
modular phone plug.  
The TAD-277 records  
a dial tone, beeping,  
or the operator’s  
voice instead of the  
caller’s message.  
The caller hung up with- If this happens often, dis-  
out leaving a message  
or without using the  
maximum time, and  
your phone company  
does not send out CPC  
(Calling Party Control)  
signals.  
cuss the problem with your  
phone company.  
The TAD-277 does  
not respond to any  
button.  
The TAD-277 has been  
turned on by remote.  
Turn on the TAD-277 by ro-  
tating VOLUME to the right  
so the message indicator  
turns on.  
The TAD-277 is locked  
up.  
Reset the TAD-277 by  
unplugging the AC adapter  
from the AC outlet then  
plugging it in again.  
Outgoing messages  
sound distorted.  
You were too close to  
the microphone or you  
spoke too loudly when  
Re-record the message.  
Speak clearly into the  
microphone at a normal vol-  
you recorded the outgo- ume from about 12 inches  
ing message. away.  
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Problem  
Cause  
Solution  
Incoming message  
sounds distorted.  
The tape head is dirty.  
Clean the head using a  
tape head-cleaning kit (see  
“Cleaning the Tape-Han-  
dling Parts” on Page 17).  
The tape is worn out.  
Unplug the adapter from the  
AC outlet, replace the tape,  
then plug the adapter back  
into the AC outlet.  
Remote control func-  
tions do not work.  
The remote operation  
security code was not  
entered correctly.  
Enter the correct code. The  
code for your particular  
answering system is printed  
on the bottom of your TAD-  
277.  
You are using a pulse  
dialing phone.  
Use a touch-tone phone or  
pocket tone dialer.  
The tone output from  
Hold down the buttons for  
the phone or tone dialer at least 1/2 second or try  
is not long enough.  
using another phone or  
dialer.  
The telephone line is  
noisy.  
Enter the remote operation  
security code again.  
Seven seconds of  
silence have passed so  
the TAD-277 hangs up.  
Call the TAD-277 and try  
again.  
Continuous tone  
sounds.  
No outgoing message  
recorded.  
Record an outgoing mes-  
sage (see “Recording the  
Outgoing Message” on  
Page 6).  
The cassette tape is  
jammed, broken, or not  
installed.  
Unplug the adapter from the  
AC outlet, replace the tape,  
then plug the adapter back  
into the AC outlet.  
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Problem  
Cause  
Solution  
The message indica-  
tor blinks continu-  
ously, but there are  
fewer than five incom-  
ing messages.  
Power was interrupted  
to the TAD-277.  
Press PLAY. The TAD-277  
plays back any saved mes-  
sages then any new incom-  
ing messages.  
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CARE AND MAINTENANCE  
Your RadioShack TAD-277 Single-Microcassette Answering System with Digital  
Announcement is an example of superior design and craftsmanship. The following  
suggestions will help you care for your TAD-277 so you can enjoy it for years.  
Keep the TAD-277 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the TAD-277 only in normal temperature environ-  
ments. Temperature extremes can shorten the life of electronic de-  
vices and distort or melt plastic parts.  
Keep the TAD-277 away from dust and dirt, which can cause prema-  
ture wear of parts.  
Handle the TAD-277 gently and carefully. Dropping it can damage  
circuit boards and cases and can cause the TAD-277 to work improp-  
erly.  
Wipe the TAD-277 with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the TAD-277.  
Modifying or tampering with the TAD-277’s internal components can cause a mal-  
function and might invalidate your TAD-277’s warranty and void your FCC authori-  
zation to operate it. If your TAD-277 is not performing as it should, take it to your  
local RadioShack store for assistance. If the trouble is affecting the phone lines, the  
phone company can ask you to disconnect the phone until you have resolved the  
problem.  
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CLEANING THE TAPE-  
HANDLING PARTS  
THE FCC WANTS YOU  
TO KNOW  
To restore the sound quality, you  
must inspect and clean the tape  
head. Dirt, dust, or particles of the  
tape’s coating can accumulate on the  
tape heads and other parts that the  
tape touches. This can greatly re-  
duce the performance of the cassette  
player.  
In the unlikely event that your TAD-  
277 causes problems on the phone  
line, the phone company can discon-  
nect your service. The phone compa-  
ny attempts to notify you in advance. If  
advance notice is not practical, the  
phone company notifies you of your  
right to file a complaint with the FCC.  
We recommend cleaning the tape  
head after about every 20 hours of  
Also, the phone company can make  
changes to its lines, equipment, oper-  
ations, or procedures that could affect  
the operation of your TAD-277. The  
phone company notifies you of these  
changes in advance, so you can take  
the necessary steps to prevent inter-  
ruption of your phone service.  
VOLUME  
playing time. Rotate  
to the left  
until it clicks to turn off the TAD-277  
and remove the cassette. Insert a spe-  
cial head-cleaning cassette (such as  
Cat. No. 44-1168), and follow the  
cleaning cassette’s directions to clean  
the tape head.  
Caution: To avoid damage to the tape  
head, never use a chemical not ap-  
proved for tape head cleaning and  
never touch the tape head with your  
fingers or any metal object.  
LIGHTNING  
Your TAD-277 has built-in protection  
circuits to reduce the risk of damage  
from surges in phone and power line  
current. These protection circuits meet  
or exceed FCC requirements. Howev-  
er, lightning striking the phone line or  
power lines can damage your TAD-  
277.  
Lightning damage is not common.  
Nevertheless, if you live in an area  
that has frequent electrical storms, we  
suggest that you unplug your TAD-  
277 during storms to reduce the possi-  
bility of damage.  
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NOTES  
18  
 
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19  
 
43-777.fm Page 20 Friday, August 13, 1999 3:44 PM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
6A7  
Printed in Hong Kong  
 

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